MONARCH BRITISH LIMOUSINES
PAYMENT and REFUND POLICY
We accept VISA , MASTERCARD, AMERICAN EXPRESS, DISCOVER CARD, cashier’s checks, money orders, cash and personal checks , if they are presented for payment at least 10 days prior to your departure. The final payment for services is due no later than 30 days prior to the date of service and will be automatically charged to the credit card we have on file, which was recorded at the time the initial deposit was made, unless we are notified that a different card will be used for the balance.
There will be a $25.00 charge for returned checks, and a $100.00 cancellation fee for any cancellation at anytime, for any reason.
All services will be booked as far in advance as possible, on a first come first served basis, and there will be a $100.00 deposit paid at the time of booking. The balance due for all services, will be paid 30 days before the event date and there will be NO REFUND OF ANY KIND in the last 30 days before the event, UNLESS the vehicle you have booked becomes disabled or needs repair, in the opinion of MONARCH LIMOUSINES, then MONARCH LIMOUSINES will endeavor to replace that vehicle with another in our fleet or tender a full refund to you.
In order to CANCEL an event or REQUEST A REFUND, please send us a written notice in the form of a letter or e-mail, which we must receive at least 30 days prior to your event. VERBAL REQUESTS WILL NOT BE CONSIDERED.
You may call (281) 685-9704 or e-mail us
at firstname.lastname@example.org with any question which is not covered by this document.